Return Policy

To Start a Return:

Please contact me at:
admin@neutralgoodbooks.com

Prior notice of a return is expected and appreciated...thank you!

Items sent back to me without first requesting a return will not be accepted.

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Return Policy:

Neutral Good Books has a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

Buyer will be responsible for all return shipping costs.

A full or partial refund may be made upon receipt of item(s) returned in PRE-SALE CONDITION.


Damages and Issues:

Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Please contact me at:
admin@neutralgoodbooks.com


Refunds:

I will notify you once I've received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since I've approved your return,

Please contact me at:
admin@neutralgoodbooks.com